What This Service Includes

User Access Management

We implement clear role-based access controls (RBAC) to ensure staff only access the systems and data they need — no more, no less. Includes:

• Secure user provisioning and deprovisioning

• Access approvals and audit trails

• Regular access reviews and permission clean-up

Privileged Access Controls

We secure administrative and sensitive accounts with enhanced controls, including:

• Multi-factor authentication (MFA)

• Time-limited or just-in-time (JIT) access

• Monitoring and logging of privileged activity

Change Management Framework

We put in place a structured process for changes to your IT environment — whether it's a software update, system upgrade, or configuration tweak. Key features:

• Change request and approval workflows

• Impact and risk assessment

• Documentation of what changed, when, and by whom

Policy Development & Documentation

We help create or refine your internal access and change control policies — aligned to ISO 27001, Cyber Essentials, or your internal compliance requirements.

Audit & Compliance Support

Our approach ensures your access logs and change records are clear, consistent, and ready for audit — helping you meet regulatory obligations and reduce internal risk.